Purchases made American Service Pet spa. (hereinafter “cvla.cl”), through the web, telephone sales or in any of our stores (hereinafter, “Purchases”), as well as any visit to the web, act or operation carried out in cvla. cl in person, by phone or through its website www.cvla.cl, will be subject to the privacy and security policy provided in this document (hereinafter, the "Privacy and Security Policy"), as well as the legislation Chilean law, in particular to Law No. 19,628 on Protection of Private Life. To deliver personal data, buy, enter products to technical service or browse the cvla.cl website, you must accept the Privacy and Security Policy.

1.1. Privacy Commitment

Cvla.cl watches over and will always ensure the complete privacy of its clients and / or those who visit the website www.cvla.cl and will not transfer, under any modality and to any unrelated company, personal data of registered clients, which ensures that these will be handled in an absolutely confidential manner, in accordance with current legislation and this Privacy and Security Policy.

1.2. Acceptance

Everyone who uses the website www.cvla.cl consents to the processing of their information, in the manner and for the purposes indicated in this Privacy and Security Policy. Users, clients and visitors must be aware that Internet security measures are not impregnable. Therefore, the user is primarily responsible for adopting the necessary security measures to protect his credit card number and other personal information that he deems relevant. To enter the website, the client is recommended to write directly to www.cvla.cl and not access it through a link that comes from an email or that comes from another website outside www.cvla.cl.

1.3. Use of information requested from the client

When registering as a Customer cvla.cl, certain information is requested such as name, rut, email address, physical address and telephone number. This information is used to contact the customer for matters related to their purchase, such as requesting data for payment validation, dispatch or providing information on products that are in technical service, for example.
Likewise, when the user gives us his personal data authorizes the sending of all kinds of information related to offers and promotions of www.cvla.cl
Customers have the right to information, modification, cancellation or blocking of their personal data in accordance with Law No. 19,628 on protection of personal data. This right may be exercised by sending an email to contacto@cvla.cl.

1.4. Emails, fraudulent calls or land sellers

Cvla.cl will never require credit card numbers, secret keys, or user keys by email. If you suspect an email or call, it is recommended to enter www.cvla / registry and modify your personal data as soon as possible, as well as contact contacto@cvla.cl.
Cvla.cl does not work with field vendors.

1.5. Information of minors

Parents, guardians or legal guardians are responsible for the information that minors submit to cvla.cl.
Cvla.cl does not have and will not have any responsibility for personal data or information provided by minors.

1.6. Cases in which personal data may be disclosed

In addition to those cases expressly provided for in current legislation, cvla.cl may disclose the personal data provided by its clients in the following cases: (a) If it is required to do so by legal mandate or by court order and in those cases in which is essential to defend the rights of cvla.cl or third parties; (b) If the client expressly consents in writing; and (c) If the delivery of the data is essential for the client to receive the service or product that he has requested (for example, to the courier company in the case of product dispatch).

1.7. Security guarantee

Cvla.cl uses the Extended SSL Web Malware Professional Plan Certificate (http://www.globalsign.com) which allows total security and privacy of the data of those who visit this site and the performance of secure electronic transactions. This system guarantees that all personal information provided by the client may not be read or captured by third parties.

1.8. Links to other sites

The www.cvla.cl site may contain "links" to other sites. Cvla.cl is not responsible for the security or privacy practices, or the content of those sites. Likewise, Cvla.cl does not endorse or be responsible for any information, product or service offered on such sites.

1.9. Cookies

This website uses cookies. A cookie is a very small text file, which can be saved on a computer's hard drive to store some type of information about the client and which can only be read by the website that issued the cookie. In no case will cookies be executable files so they do not contain viruses. The cookies used do NOT collect personal data from users (names, surnames, address, bank details or any other) .Each person who can configure their browser to accept or not, the cookies sent or to have the browser warn when a server tries to save a cookie in (LINK). However, the user must take into account that this could cause that the full functionality that this website offers cannot be obtained.

1.10. Google Analytics

www.cvla.cl uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help the website analyze how users use the website. If you want more information about the use that Google makes of the data collected thanks to cookies, please read the privacy policy of google at http://www.google.com/policies/privacy. You can reject the use of cookies and the use of data related to the site (including your IP address) to Google as well as prevent the processing of this data by Google by downloading and installing a plugin at the following link: https://tools.google.com/dlpage/gaoptout?hl=es